PRICING: Prices shown are subject to change without notice.
All prices shown in U.S. Dollars.
RETURNS: We gladly accept returns of unworn, unwashed
merchandise for full refund or exchange within 30 calendar days of purchase for
a refund. We fully guarantee our merchandise to be free of manufacturing
defects, and will accept any defective items for full refund or exchange. In
all cases of defective items, refunds will be made in the form of the original
payment. We are able to refund shipping and handling charges only in the case
of manufacturer defects.
We will not accept returns on customized merchandise except in case of
To return an item, simply fill out the form on the back of your original
packing slip. In the event that you have lost your original packing slip,
please contact customer service to have a return form emailed to you. If your
return is for a defective item, please contact customer service before sending
back your package for a return service label. For all normal returns and
exchanges, simply ship the form, along with the product you wish to exchange,
to the address listed below.
Note: Returns must be sent via UPS or FedEx for verified delivery. This will
ensure a tracking number for a lost or delayed package in order to verify
Please return products to:
SHOP MATHEWS RETURNS
5651 Hwy 93 BLDG 2
Eau Claire, WI 54701
BACKORDERS: We work hard to endure prompt deliver of your
order. However, if for some reason a specific product is on back order, we will
contact you by phone or e-mail to notify you of the delay. We will give you an
estimated delivery date or allow you to change your order for an item that is
currently in stock.
C.O.D. ORDERS: We accept C.O.D. orders only for Mathews
dealers, and only via orders placed over the phone with a program CSR. There
will be a $9 fee assessed for all C.O.D. orders with totals under $200.
ARTWORK AND COPYRIGHTS: Mathews and its affiliates retain
copyrights to all artwork. Additionally, all designs displayed in this
publication are copyright ©
Powertex Group, Inc. Duplication, modification or imitation is strictly
DELIVERY: Please allow 14 days for delivery (Wisconsin orders
please apply 5.5% sales tax).